How Shippn works

Prices

We buy labels at discounted carrier rates and sell them to you with our service fee included in the price you see. The price on the rate list is the price you pay.

Paying

Card payments are handled by Square. Your card is saved with Square (we never see the number) so that a carrier correction can be settled without asking you to check out again.

Carrier corrections

Carriers measure packages again. If a package was heavier or larger than entered, the carrier charges the difference. We cover differences under $2.00; larger ones are charged to your saved card, and we email you the carrier's reason first.

Voiding a label

Open the shipment and choose Void this label. Once the carrier confirms the label was never scanned (usually a few days, longer for some USPS labels), we refund the full price to your card. Requests must be made within 90 days.

Where we ship

Addresses in the United States, including Puerto Rico. International labels are on the way.